Named in a Report? How to Request a Correction

01What a report claims, and what it does not

The listings on this site are community-submitted reports. They record that people have described an experience involving an identifier — a domain, a phone number, a payment handle, a wallet address. They are not a finding of guilt, a criminal record, a court judgment or a regulatory determination, and nothing on this platform has the standing to be any of those things.

That distinction is on every profile page, in the framing above the report list, because it matters both ways: it is the limit of what a reader should take from a listing, and it is the limit of what is being asserted about you.

Statuses carry specific and deliberately narrow meanings — a review outcome based on the material available at the time, not a verdict about a person. If you want the vocabulary in full, our page on how verification works sets out each stage and status.

02Reasons a listing may be wrong

Worth reading before you write, because naming which of these applies is what makes a dispute quick to act on.

• Mistaken identity. Someone impersonated you, used your business name, or spoofed your phone number — a routine occurrence, and the reporter genuinely was defrauded by somebody who was not you.
• A recycled identifier. Phone numbers are reassigned and handles are released and re-registered, so a number reported two years ago may now be yours.
• A resolved dispute. The transaction was a genuine commercial disagreement that has since been refunded or settled.
• Factual error. The report describes the wrong identifier, the wrong amount, the wrong date, or an event that did not happen as described.
• Out of date. The circumstances have changed materially since the report was filed.
• A malicious report. The report was filed to damage you rather than to describe a real experience.

03How to submit a correction request

Every public profile page carries a correction form at the bottom, under “Request a correction”. That is the fastest route, because a request submitted there arrives already attached to the listing it concerns.

1. 1

   Open the profile page for the identifier

   Go to the page that names the identifier you are contesting. If you reached this article from a search result, that is the page the result pointed at.

2. 2

   Scroll to “Request a correction”

   The form sits at the foot of every profile page, below the report list and the correction notice.

3. 3

   Say which identifier and what is wrong with it

   Name the exact identifier and state specifically what is inaccurate, rather than that the listing as a whole is unfair.

4. 4

   Give the reason, and the evidence for it

   Name which of the situations above applies and attach or describe what supports it — proof of ownership, the date a number was assigned to you, a refund confirmation, a settled correspondence.

5. 5

   Submit and keep your own copy

   Keep a record of what you submitted and when, so you can refer to it if you need to follow up.

04What makes a dispute effective

Moderators are assessing a specific factual claim, so the requests that resolve fastest are the ones that give them something checkable.

• Be specific. “The wallet address in this listing has never been controlled by me, and here is the exchange record showing the account it belongs to” is actionable. “This is defamatory” is not.
• Address the identifier, not the tone. What can be corrected is a fact about an identifier.
• Provide documentation where it exists — a refund receipt, a carrier letter showing when a number was assigned, a registration record, a resolved support ticket.
• Say what outcome you are asking for: removal, a correction to a detail, or a note that the matter is resolved.
• Give a working contact address. A request that cannot be followed up on will usually stall on a question that would have taken a sentence to answer.
• Keep it short. One clear paragraph and an attachment beats several pages.

05What happens next

A request enters the moderation queue and is reviewed by a person. Depending on what it shows, the possible outcomes are that the listing is removed, that a specific detail is corrected, that the status changes — including to a status recording that the listing is contested — or that the listing stands because the material supports it.

Two things are worth knowing about the meantime. A contested listing is not advertised to search engines while it is unresolved: pages that are under review or disputed are excluded from the sitemap and ask not to be indexed, so the page remains reachable on a direct link but is not being promoted. And a listing can be removed from this site without the underlying reports vanishing from anywhere else they were filed, because this platform does not control those.

06If you run a business

A business whose identifiers are being impersonated is in a slightly different position from an individual, and there are things worth doing besides the dispute.

• Search for your own brand alongside terms like scam and refund, so you find out from a search rather than from a customer.
• Look for lookalike domains registered against your name; those are usually what customers actually paid.
• Publish your real payment details and support channels somewhere prominent, so a customer has something to check against.
• Keep the evidence of impersonation. It is what makes a correction request straightforward.