Only verified reports can be exported
One condition, and it is narrow: a moderator has verified the report and it is live publicly. Being the person who filed it does not substitute for that.
This is stricter than it first looks. A report that was rejected cannot be exported, and neither can one marked resolved or duplicate. The reason is that a branded PDF reads as an endorsement — and producing one for a claim the platform declined to stand behind would be handing somebody a document that implies a verdict nobody reached.
What the document contains
The report as published: what was reported, against which identifier, when, its current status, and the evidence attached to it.
What it does not contain is a legal finding. It is a record of a community-submitted report that passed moderation, and it says so. That is genuinely useful to a fraud team — it is contemporaneous, it is dated, and it shows the same identifier has been reported by other people — but it is evidence of a report, not proof of a crime.
What to send with it
The PDF is corroboration, not a case. On its own it tells your bank that a stranger filed a report about the same account; it does not tell them what happened to your money.
Send it alongside your own material: the date and exact amount, the reference number of the payment, the account or card used, and the messages that led to it. The export supports your account of events; it does not replace it.
If the report is not verified yet
Do not wait on it before contacting your bank. Time matters far more to a payment dispute than documentation does, and moderation runs on its own schedule.
Report to your bank immediately with what you have, and send the export afterwards if and when the report is verified. A fraud case is not weakened by evidence arriving in two parts.
Frequently asked questions
Why can I not export my own report?
Is there a limit on exports?
Will my bank accept this as proof?
Related guides
- What to Send Your Bank When You Report FraudWhat your bank actually needs to open a fraud case: the exact dates, references and amounts to gather, how to describe what happened, and what to expect afterwards.
- What to Do if You Have Been ScammedThe first steps after a scam, in the order that matters: stopping payments, contacting your provider, securing accounts, preserving evidence and reporting it.
- How Scam Verification Works on This PlatformHow a submitted report becomes a status: the review stages, what each status term means, how evidence strength is judged, and the limits of all of it.
The app
Check before you send money
Look up a website, phone number, payment account or crypto wallet against what the community has already reported.
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